Email Support
For general inquiries, order support, and refund requests, email us at:
Contact Us
Have a question about our China company credit reports? Need help with an order? Send us a message and we will get back to you.
Want to check your order status? Go to Order List.
Other Ways to Reach Us
Response Time
We aim to respond to all inquiries within 24 hours. Order and refund questions usually get answered first.
Before You Contact Us
Many common questions are already answered in our Q&A Community. Check there first. You may find your answer right away.
Business Hours
Our support team is available during the following hours:
Monday to Friday
09:00 to 18:00 (UTC+8, Beijing Time)
Saturday
10:00 to 16:00 (UTC+8, Beijing Time)
Sunday & Public Holidays
Limited support. Responses may take up to 48 hours.